Contact2023-07-14T10:04:01-05:00

Contact Us

Part of our mission is to not only provide great, ecofriendly products but also back those up with equally great customer service. We understand that things don’t always go perfectly so we are here to help. You can easily contact us by filling out the form below. You can also call us where you will speak to a real person! Either way, we are waiting to hear from you! Our phone number is (800) 339-9748

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General Inquiry

Order Help

If you would like us to call you to talk about your order, please leave your phone number here.
OPTIONAL: If you have already placed an order, please your order reference number here. This way we can review the order when responding to your question!

Product Troubleshooting

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Marketing & Social Media

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Website Support

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Frequently Asked Questions (FAQs)

What is Bolt?2023-09-26T09:42:23-05:00

Bolt Badge BlackBG YellowAll About BOLT

Bolt is our checkout partner that helps us offer a faster, more secure shopping experience. Once you create a Bolt account (optional), you’ll unlock access to One-Click Checkout and easier login. As a shopper, there’s no charge for having or using a Bolt Account, and no minimum purchase is necessary. They also protect against fraudulent purchases, giving you more peace of mind while shopping online. Creating a Bolt account is optional; you do not need a Bolt account to checkout. You can check out as a guest.

  • Click here if you’d like to create or log into your Bolt account.
  • If you’d like to update the information on your account, click here.
  • To learn more about Bolt, click here.

Please note that Bolt accounts are not associated with accounts created on realmilkpaint.com. If you’d like to create or log into your account on our site, click on My Account.

How can I checkout using my Bolt account?

When you’re ready to check out, all you’ll need to do is enter the verification code sent to your phone or email. This code allows us to offer a secure, One-Click Checkout experience and replaces your account password.

Can I still check out as a guest?

Yes! Guest checkout is always available. You do not need an account to check out, simply click “continue as guest” during checkout.

How is my data kept secure?

Shoppers’ trust and safety are important to us. By creating an account, Bolt ensures that shoppers’ personal details are secure. Learn more about how Bolt provides shopping with peace of mind.

How do I create/log into an account?2022-07-15T15:17:09-05:00

Creating an account on our website is easy and very useful! Having an account means you can keep track of orders placed, store credits, update addresses, and more from the account dashboard. To create or log into your account, click here.

If you’re having trouble with your account please don’t hesitate to contact us!

Do you ship to Canada? Internationally?2022-07-15T15:17:25-05:00

Yes! We ship to Canada and internationally via USPS (United States Postal Service).

What does shipping cost?2022-07-15T15:17:34-05:00

We strive our best to offer competitive shipping rates from our carriers. We currently use USPS, FedEx, and UPS as our shipping carriers. Every package is different so our shipping costs vary from package to package. To calculate shipping costs for your order, place the items you wish to purchase in your cart, then go to the cart page. Within the cart page, there is a shipping calculator to give you an estimate of shipping costs.

For more information about shipping, please visit our shipping policy page.

Do you ship to P.O. boxes?2022-07-15T15:17:42-05:00

Through our website, we cannot ship to P.O. boxes. However, if you do need your package shipped to a P.O. box, please feel free to call us directly and place your order manually with one of our team members.

Can I buy your products locally?2022-07-15T15:17:54-05:00

Prefer to shop local? We respect (and encourage) that! We have retailers across the United States and internationally who carry our products in their stores. To find one near you simply visit our store locator!

Want to bring our products into your store? We would love to have you! Find out more about becoming a retailer by clicking here.

The Real Milk Paint Co.

126 Commerce Drive
Hohenwald, Tennessee 38462

Business Hours:
Monday – Friday
9:00am – 4:00pm (CST)

(800) 339-9748
[email protected]

Why has Citrus Solvent pricing increased so much?

You’re likely shocked. We understand completely. Due to our Citrus Solvent (orange peel oil) being derived from natural sources, it means mother nature can affect how much is available at any given time. From blights to hurricanes, crops used to produce orange peel oil were recently knocked out decreasing the yield of the harvest. This means the supply has become increasingly scarce – making orange peel oil costs go up significantly.

We’re committed to providing you with fair pricing and have held off raising our prices for as long as possible. Rest assured, once the supply of orange peel oil increases and the cost comes down, so will our pricing. Thanks for your understanding!

-RMP Team

Free Shipping Orders $99+

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When you use the coupon CHOOSE2HELP we will donate 5% of your order to help those impacted by recent hurricanes and you’ll get 5% off your order. Learn more.

CPSC Compliant

Real Milk Paint is a kid safe paint and we back that up by having our milk paint tested to be compliant and meet the requirements set by the CPSC (US Consumer Product Safety Commission). Real Milk Paint meets the requirements and is suitable to be used as a kid safe paint for children and baby products. Our milk paint is tested by an ISO-accredited US CPSC-accepted lab for the US Consumer Product Safety Commission’s requirements for ASTM F963-17 – Standard Consumer Safety Specification for Toy Safety Soluble Heavy Metals in Paints, Surface Coatings or Substrates & Total Lead Content in Paint and Surface Coatings. Both of which Real Milk Paint passes! Now you can rest easy knowing that the paint you use is safe for even the littlest of ones in your life. Read more about this topic by clicking here!

Click here to read the Formal Letter Of Compliance.

NOTE: All unlisted Real Milk Paint® colors are made with combinations of the ingredients in the above-tested colors. In the manufacturing of Real Milk Paint® colors not listed in this report, no other ingredients are added so you can rest assured that your project, no matter the color used, has integrity.

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